Terms & Conditions
Inner Health Hub – Online Store
Effective Date: 1 August 2025
Welcome to Inner Health Hub. By accessing or using our website and purchasing products from our store, you agree to the following terms and conditions. Please read them carefully.
Overview
These Terms & Conditions govern your use of our website and online store located at www.innerhealthhub.com.au (“Website”) and any purchases made through it. By using the Website or placing an order, you agree to be bound by these terms, as well as our Privacy Policy.
We may update these terms from time to time. Continued use of our Website means you accept any changes.
Products & Information Disclaimer
Inner Health Hub provides wellness and lifestyle products to support your health naturally. However, the information on our Website is not intended as medical advice and should not be relied on as such.
Always consult your healthcare practitioner before beginning any new supplement, especially if you are pregnant, breastfeeding, taking medication, or have any pre-existing health conditions.
Ordering & Payment
All prices are in Australian Dollars (AUD) and include GST where applicable.
We accept secure payments via Stripe and PayPal.
Orders are confirmed once payment has been successfully processed.
We reserve the right to cancel or refuse orders at our discretion (e.g. due to stock issues or suspected fraud).
You will receive an email confirmation once your order is placed.
Shipping & Delivery
We offer shipping Australia-wide via standard or express post.
Shipping costs are calculated at checkout based on your location and order size.
Orders are usually dispatched within 2–3 business days.
You will receive tracking details once your order is shipped.
Inner Health Hub is not responsible for delays or items lost or damaged in transit, but we will do our best to assist with any delivery issues.
Returns & Refunds
We want you to love your purchase! If there’s a problem with your order, please contact us within 7 days of receiving it.
We offer refunds or replacements if:
The item is damaged or defective
The incorrect item was sent
You contact us within 7 days of receiving the item
The item is unused, unopened and in its original packaging (where applicable)
We do not offer refunds or returns for:
Change of mind
Opened or used products (for hygiene and safety reasons)
To arrange a return, please email: wellness@innerhealthhub.com.au with your order number and a description of the issue.
Health & Safety Disclaimer
All products are to be used in accordance with the directions provided on the label or packaging. Inner Health Hub accepts no liability for misuse or adverse reactions. Our products are not intended to diagnose, treat, cure or prevent any disease.
Customer Accounts
You may create an account to save your order history and details. You are responsible for maintaining the confidentiality of your login credentials. Inner Health Hub is not liable for unauthorised access resulting from failure to protect your password.
Promotions & Discounts
Discount codes or offers cannot be used in conjunction with any other offer unless otherwise stated. We reserve the right to modify or cancel promotions at any time.
Intellectual Property
All content on this Website, including images, text, graphics, and logos, is the property of Inner Health Hub and may not be used or reproduced without permission.
Limitation of Liability
To the maximum extent permitted by law, Inner Health Hub is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Your sole remedy is to stop using our products and services.
Governing Law
These Terms & Conditions are governed by the laws of Western Australia. Any disputes will be resolved in the courts of Western Australia.
Contact Us
If you have any questions about these Terms & Conditions, please contact:
Inner Health Hub
Email: wellness@innerhealthhub.com.au
Phone: 0419 918 806
Address: 6 Armstrong Street, Geraldton WA 6530